We are committed to protecting and respecting your privacy.
This policy (together with our terms and condition, and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. By visiting www.nutduster.co.uk, you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the Data Protection Act 2018, and the General Data Protection Regulation (GDPR), the data controller is Nutdust Pty Ltd, 46 Kingslynne Drive Kings Park, G444JA. Our nominated representative for the purpose of the Act is James Corner.
2. Information we collect from you
We may collect and process the following data about you:
The information you give us. When you register on the nutdust website, you give us personal information. The information you give us may include your name, address, e-mail address phone number, and information you provide as part of your case.
Information we collect about you. Each time you visit our site or use our apps we may automatically collect the following information:
Technical information, including the internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
3. Lawful basis for Processing
We only process your data when we have a lawful reason for doing so. The lawful reason we use is so that we can provide you with the services, products or information you have requested
All direct marketing communications will require your consent.
4. How long we keep your data for
We keep your personal information in line with our statutory obligations (7 years).
If you require more information about our data retention then please contact us via the online contact form.
The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser) or may remain on your computer until you delete them or until a defined period of time has passed.
We may use the following Google Analytics features:
Remarketing with Google Analytics
Google Display Network Impression Reporting
DoubleClick Platform integrations
Google Analytics Demographics and Interest Reporting
You may opt-out of the Google Analytics features we use, including through Ads Settings, Ad Settings for mobile apps, or via the browser extension provided by Google Analytics' currently available opt-outs.
6. Uses made of the information
We use information held about you in the following ways:
Information we collect about you. We will use this information:
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
To improve our site to ensure that content is presented in the most effective manner for you and for your computer or device;
To allow you to participate in interactive features of our service when you choose to do so;
As part of our efforts to keep our site safe and secure;
In working with analytics and search engine providers to improve our site;
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
7. Disclosure of your information
We do not disclose your information to any person or entity outside of the nutdust organisation. If a breach of data security was to occur, we may be required to disclose information to the regulator of your respective country.
8. Where we store your personal data
All information you provide to us is stored on our secure servers provided by Namesco. Where we have given you (or where you have chosen) a password for your account, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
9. Your Data, Your Rights
We only use your personal information for direct marketing purposes if we are allowed to do this by law or if we have your consent. If you have previously agreed to us using your personal information for direct marketing purposes, you may withdraw consent at any time by writing to us at firstname.lastname@example.org.
Requests to access, change, or remove your information will be handled within 30 days.
Right of Access to your information: if you require access to the personal data we hold about you then please write to us at email@example.com.
Right to Rectify your information: If you believe that the information we hold about you is incorrect then please either log into your account and change your personal data directly, or write to us via firstname.lastname@example.org
Right to Erase your information: If you do not want Nutdust to hold your personal data any longer then please write to us via email@example.com
Right to Restriction of Processing: If you believe that your personal data is inaccurate, or that nutdust is processing your personal data unlawfully and you do not want your personal data erased and you wish to restrict the processing of your personal data, then please write to us via firstname.lastname@example.org
Right to Object: If you believe that there are no legitimate grounds for processing your data or that you no longer wish to receive marketing communications, then please write to us via email@example.com
If you wish to complain to Nutdust, then please write to us via firstname.lastname@example.org
If you are still not satisfied with the way your complaint was handled, you can refer your complaint to your local regulator.